Pengaturan
Happy hour pricing
Time-windowed price adjustments per outlet, resolved in the hotel's own timezone and applied the moment a line is rung up.
Terakhir diperbarui
Who this is for: Owner, Manager — reading needs
pos.catalog.read; creating or editing needspos.catalog.manage. Where: Settings → Happy Hour
A happy hour rule adjusts an article's price automatically for anything rung up inside a time window — without touching the article's own price in Article categories & catalog. A rule belongs to one outlet, names the days of the week and the local time-of-day window it applies in, and carries a signed adjustment.
Create a rule#
- Select the outlet.
- Select New rule.
- Name it — this name is what shows up on the check line, so write it the way a guest should read it ("Evening Special", not "Rule 3").
- Toggle the days it applies on.
- Set the start and end time. These are read in the outlet's hotel timezone, the same property clock every other Nerve timestamp resolves against — never the browser's or the server's.
- Set the adjustment, in basis points, signed:
-2000is 20% off,2000is a 20% surcharge. The range is ±10000 (±100%). - Select New rule.
Catatan
A window may cross midnight. A start of
22:00and an end of02:00covers 22:00–24:00 on the named days, and 00:00–02:00 on the day after each named day.
When more than one rule matches#
Rules can legitimately overlap — a Friday 16:00–20:00 rule and a weekday 17:00–19:00 rule both cover Friday 18:00. Exactly one applies, decided in this order: the rule naming fewer days wins; if that ties, the shorter window wins; if that still ties, it's decided by a stable internal tiebreak so the same input always resolves to the same rule.
Resolution happens at the moment a line is added to a check, against the current hotel-local time — never re-evaluated afterwards. A line added at 18:59 keeps its happy hour price even if the rule ends a minute later; a line added at 19:01 gets none, even on the same check.
What appears on the check#
A line priced under a rule carries that rule's name and basis-point adjustment alongside its price, so a receipt or a manager reviewing the check can see why the price differs from the catalog — not just that it does.
What's next#
- Article categories & catalog — the base price a rule adjusts
- Shift definitions & variance — the outlet's expected work periods
- The terminal — where a line actually gets priced against the active rules