Revenue analytics

Who this is for: Manager, Owner, Read-only — requires rms.analytics.read. Where: Revenue → Analytics

Analytics is the property's revenue report for a window of nights: occupancy, ADR and RevPAR, the mix of sources that produced them, and the parity check between what you intend to charge and what your channels are actually showing.

It is also where the metrics are defined. Every other page in this section uses these words and links back here rather than redefining them, so there is one place to correct if your house counts something differently.

Read the window's headline metrics#

1. Set From to the first night you want counted.
2. Set To to the night after the last one — the window runs up to, but does not include, this date.
3. Read the six cards: occupancy, ADR, RevPAR, room revenue, room-nights sold, and the capacity the first three were computed against.

The window opens on today through today plus thirty nights. Every figure on the page recomputes as soon as either date changes; nothing is cached overnight.

Know what each metric means#

These are the definitions the whole section runs on.

Metric	What it is	How Nerve computes it
Capacity	Sellable rooms at the property	Every room on file for the property
Available room-nights	The denominator for occupancy and RevPAR	Capacity × nights in the window
Room-nights sold	The nights actually booked in the window	Each non-cancelled booking's nights that fall inside the window
Room revenue	Accommodation revenue for those nights	Each booking's total spread evenly across its own stay, then the nights inside the window added up
Occupancy	How full you are	Room-nights sold ÷ available room-nights
ADR	Average daily rate	Room revenue ÷ room-nights sold
RevPAR	Revenue per available room	Room revenue ÷ available room-nights

Four consequences of those definitions are worth knowing before you argue with a number:

• A night belongs to the date it starts. A stay arriving on the 30th and leaving on the 2nd contributes one night to a window that ends on the 1st, not three.
• Capacity is every room on file. A room out of service still counts as available room-nights, so taking rooms out for refurbishment lowers occupancy rather than shrinking the denominator. If that is not how your house reports it, say so before comparing these figures with a board pack.
• Revenue is accommodation only. Extras, food and beverage, and anything sold on a folio after arrival are not in ADR or RevPAR. They are Point of Sale and ancillary revenue.
• A cancelled booking is gone, immediately. There is no "as at" snapshot here — the report always answers as of right now. To ask what the book looked like at a point in the past, use the pace and pickup view on forecast and pace.

หมายเหตุ

Occupancy, ADR and RevPAR can each be renamed for your house under Settings → Terminology. The cards will use your words; the arithmetic above does not change.

Read the source mix#

By source / market breaks the same room-nights down by where the booking came from: one row per connected channel, plus Direct for everything sold through the booking widget or entered by hand.

Each row carries its own room-nights, its share of the total, its own ADR and its revenue. That per-row ADR is the useful part — a channel that brings volume at a materially lower ADR is a distribution decision, not a revenue-management one, and it is answered in connecting a channel.

A window with no bookings shows no segments at all rather than a row of zeroes.

Check rate parity#

At the foot of the page, Rate parity — intended vs. distributed compares each rate plan's current price against the price each channel was last told. When they disagree by more than a rounding margin, an alert appears above the table.

What the drift means and what to do about it is on rate recommendations and parity, because the fix is usually a redistribution rather than a report.

What's next#

• Forecast and pace — the same book seen forwards
• Grain and variance — the same book pivoted by segment, room category or booking window
• Portfolio roll-up — these figures for every property at once