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Tổ chức, cơ sở, thành viên, vai trò và nhật ký kiểm toán.

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Settings overviewOrganisation, properties, members, roles, terminology, notifications and audit — the section that decides what everyone else in your house can see and do.
Organisation settingsRename your organisation, find the id an operator needs to link to you, and see which parts of the account the Nerve team owns rather than you.
Properties and hotel settingsCreate a property, edit its profile, and set the two policies that change how the desk behaves: the readiness gate and the core-night window.
Members and invitationsInvite a colleague, scope them to one property, assign or remove roles — and why the last Owner cannot be removed from the organisation.
Roles and custom permission bundlesAuthor a role from the permission catalog, clone one you already have, and learn what the reserved Owner role will not let you do.
Roles and what each one can doThe default role bundles, what each can and cannot reach, and how role, permission and app enablement combine to decide your sidebar.
Enabling apps for a propertyOne switch per app, per property. It makes whole navigation groups appear and disappear, and it explains most "the menu is missing" questions.
House terminologyOverride Nerve's hospitality vocabulary with the words your house actually uses, per language — and what that costs when you read the documentation.
Importing your dataFill one spreadsheet offline, upload it, read the cell-by-cell validation, and commit — the fastest way to bring a new property to life.
Operator links and the delegation rosterHow one organisation's staff come to operate another organisation's hotels — invited, accepted, delegated, and revocable in one move.
The operator portfolioToday's position across every property your organisation manages for somebody else — one read-only screen, composed without crossing a tenant boundary.
Notifications and documentsPreview what a guest receives, in their language, before they receive it — and check whether the message you thought was sent actually arrived.
Step-up securityWhich money-impact actions make someone re-prove who they are, above what amount, and where every completed verification is recorded.
The audit logOne chronological trail of the high-trust actions in your organisation — people, API keys and agents in the same stream, with actor, target and outcome.