Cổng đối tác
Your team
Who else may act for this partner, at which of the two roles, and the guards on inviting, promoting and revoking them.
Cập nhật lần cuối
Who this is for: Partner — the roster is readable by every teammate; inviting, re-roling and revoking need
affiliates.member.manage, which only a partner owner holds. Where: Partner portal → Team
Your team is the set of accounts that may act as this partner. It is a short list with a lot of weight: a membership row here is the whole of someone's access to your book of business, and removing it is the whole of taking that access away.
Read the roster#
Each row is one teammate: their name, the address their Nerve account uses, and their role.
Two roles and no editor. What a teammate can do follows from which of the two they hold.
| Owner | Staff | |
|---|---|---|
| Read the portfolio, statements and payouts | yes | yes |
| Generate a statement | yes | yes |
| Onboard a customer | yes | — |
| Schedule and settle payouts | yes | — |
| Save white-label branding | yes | — |
| Manage this roster | yes | — |
Your own row is marked you, and carries no buttons — you cannot re-role or remove yourself, which is the simplest possible guard against locking yourself out.
Invite a teammate#
- Type their e-mail address in the invite field.
- Choose Staff or Owner.
- Select Invite.
An address and a role. There is nothing else to decide, because there is nothing else to scope.
They appear on the roster immediately, and their access begins on their next sign-in.
Quan trọng
They must already have a Nerve account. "Invite" grants an existing account partner access; it does not create one and it sends no e-mail. An address Nerve does not know is refused with No account with that email — ask them to register first, then invite the address they registered with.
A teammate you add reaches this partner and nothing else. Not another partner you also act for, and not any hotel or organisation — the membership row is the boundary, and it names one partner.
Change a teammate's role#
The control on each row toggles between the two roles, so it reads as the change it will make:
- Find the teammate.
- Select Make owner or Make staff.
The change takes effect on their next request. Promote sparingly: an owner can pay money out, take on new business and change this roster, including removing other owners.
Revoke a teammate#
- Find the teammate.
- Select the remove control at the end of their row.
Their partner access ends immediately. Their Nerve account is untouched — you are removing a membership, not deleting a person, and if they also work in a hotel workspace that access is in a different realm entirely and is unaffected.
Ghi chú
A partner cannot be left without an owner. Removing the last owner, or demoting them to staff, is refused. Promote someone else first, then step back.
What's next#
- The partner portal — what each of these roles is holding access to.
- Realms, and accounts that hold both — what a teammate who also works in a hotel sees at sign-in.