Module

Partner Portal

The surface for anyone running properties they do not own — a portfolio with commission rates, statements that reconcile against billing, scheduled payouts, and white-label branding on a custom domain.

What it is

The partner portal is a separate realm, reached by stepping up with a re-authentication, for organisations whose business is other people's properties. A hotel joins the portfolio with a relationship and a commission rate; a statement calculates commission over a period from the gross revenue it names; a payout settles a named statement period; and an operator link plus a delegated role is what actually lets one organisation's staff work in another's.

The book, with a rate attached to every property

Hotels, organisations, lifetime revenue and lifetime commission across the portfolio, and then the hotels themselves — each with its relationship and the commission rate agreed for it. Onboarding a hotel takes its organisation, its name, the relationship type and that rate.

The Portfolio screen of Nerve's partner portal. Four cards summarise hotels, organisations, lifetime revenue and lifetime commission, above a list of the hotels themselves showing each one's relationship and the commission rate agreed for it. — The book — and the commission rate behind every property in it.

The “Onboard a hotel” dialog in Nerve's partner portal, taking an organisation ID, the hotel name, the relationship type and the commission percentage that will apply to it. — A property joins the portfolio with its commission rate attached.

A link, and then a role delegated across it

An operator link connects two organisations, and grants nothing on its own. The managed organisation delegates a role to the operator's roster, and each person on the roster then holds an ordinary membership there. Adding or removing someone keeps every managed organisation in step — which is what makes a staff change one action instead of twenty.

The Operator Links screen in Nerve, explaining that a link lets one organisation's staff roster operate another's hotels — by invitation or acceptance — and that a link alone grants no access until a role is delegated. — A link between two organisations, then a role delegated across it. Two steps.

The Delegation Roster in Nerve. The explanation states the model: the roster is maintained once, a managed organisation delegates a role to the whole roster through an active operator link, and adding or removing someone keeps every managed organisation in sync. — Hire once, and every property you manage sees it.

A statement that reconciles against billing

Generate over a date range and the statement shows the gross revenue it was calculated from, the rate applied per hotel, and the commission due. Reconciling it against the billing feed either confirms the two agree or does not — and the answer sits on the statement rather than in an email thread.

The Statements screen in Nerve's partner portal. A date range and a Generate button produce a statement; the one listed covers a three-month period and shows the gross revenue it was calculated from, the commission due and an “open” pill. — A statement shows the revenue it was calculated from, not just the total.

A statement detail in Nerve's partner portal after reconciliation, with a confirmation beneath the button reading “Matches the billing feed.” — Reconciled: the portal's figure and the billed figure agree.

Payouts attached to a period

A payout is scheduled against a named statement period with a due date, sits as “scheduled”, and is marked paid once the money has actually moved. There is no unattributed amount at any point in that chain.

The Payouts header in Nerve's partner portal: a dropdown selects the statement period the payout settles, a date field sets when it is due, and a Schedule button books it. — A payout settles a named statement period, not an unattributed amount.

A scheduled payout in Nerve's partner portal, showing the amount, the date it is scheduled for, a “scheduled” pill and a “Mark paid” button. — Scheduled — then marked paid when the money has actually moved.

Your brand, your domain

Brand name, primary colour, logo, packaging tier and a custom domain, rendered by the booking app for resold instances — with a live preview showing the result while you set it.

Your brand and your domain, rendered by the booking app.

What it means for an agent

The portal's reads are ordinary scoped operations — portfolio, statements, payouts — so a management company's own reporting can pull them rather than re-key them. Entering the realm at all requires step-up, and scheduling or marking a payout is a distinct permission from reading one.

Go deeper

Every screen above is documented, operation by operation, against the shipped product.

Partner Portal documentation →

Wondering whether this is for a property your size?

← All features